Policy center banner 38526ec5 4558 4301 ac11 85a6fd4e48b9 Policy center banner mobile
Shipping Policy

Shipping Policy


We dispatch orders within 1-2 business days. Delivery may take 3-7 days depending on the destination. You’ll receive tracking updates once shipped.

Read More
Return & Replacement Policy

Return & Replacement Policy

We accept returns for damaged or defective products. Claims must be initiated within 48 hours of delivery.

Read More
Privacy Policy

Privacy Policy

Your personal information is kept strictly confidential and used only for order processing, communication, and improving your experience. We never share or sell customer data.

Read More
Disclaimer

Disclaimer


Comfy Homes strives for accuracy in product details, pricing, and images, though minor variations may occur. All products are for household use unless specified, and misuse is not our responsibility.

Read More
Cancellation Policy

Cancellation Policy

Orders can only be cancelled before they are dispatched. Once an order is shipped, cancellation requests cannot be accepted. If you wish to cancel, please contact us immediately after placing the order.

Read More
Terms & Condition

Terms & Condition

All products listed on Comfy Homes are subject to availability. Prices, product details, and policies may change without prior notice. By purchasing, you agree to our terms.

Read More

Frequently Asked Questions

How long does delivery take?

All orders are processed and shipped within 1-2 business days. Once shipped, delivery typically takes 3-7 days depending on your location across India. You'll receive tracking information to monitor your order's progress.

What should I do if my product arrives damaged?

While we take extra care in packaging, if your product arrives damaged, please reach out to us within 48 hours of delivery. Include clear photos of the damage, and we'll immediately arrange a free replacement for you.

Can I return products if I'm not satisfied?

We accept returns only for defective or incorrect items. In such cases, we'll provide a free replacement or full refund. Please note that for hygiene and safety reasons, used or opened items cannot be returned unless they are defective.

Are your products safe for dishwasher and microwave use?

Most of our melamine dinner sets, serving trays, and borosilicate glass containers are dishwasher-safe. For microwave use, our glassware is completely safe, but we recommend avoiding microwaving melamine trays and dry fruit storage jars.

Do you provide bulk orders and corporate gifting services?

Absolutely! We offer attractive bulk pricing and customized packaging for weddings, housewarming parties, and corporate gifts. Visit our Support & Gifting page or contact us directly to discuss your requirements.

Where do you manufacture your products?

We partner with trusted, quality-focused manufacturers to bring you premium serveware at affordable prices. Our direct sourcing approach eliminates retail markups, ensuring you get the best value for your money.

Is Cash on Delivery (COD) available?

Currently, we accept secure prepaid payments only. We're exploring COD options for the future based on location availability and logistics partnerships.

Can I change my delivery address after ordering?

Yes, but please contact us immediately after placing your order. If your order hasn't been dispatched yet, we'll make every effort to update your delivery address.