Order Cancellation:

  • Orders can only be cancelled before dispatch

  • Contact us immediately after placing order for cancellation

  • Once shipped, orders cannot be cancelled

  • Cancellation requests processed within 2-4 hours during business hours

Cancellation Process:

  1. Email at COMFYHOMES2024@GMAIL.COM immediately

  2. Provide order number and reason for cancellation

  3. Cancellation confirmation sent via email/SMS

  4. Refund processed within 3-7 business days

Automatic Cancellations: Orders may be automatically cancelled due to:

  • Payment gateway failures

  • Incorrect/incomplete address information

  • Product unavailability after order placement

  • Suspected fraudulent activity

Refund for Cancelled Orders:

  • Full refund for prepaid cancelled orders

  • Processing time: 3-7 business days to original payment method

  • Bank charges (if any) may be deducted from refund amount

Contact for Cancellations: